Should you become a client? Would I even accept you as a client?

For decades one of my sore spots was that people refused to serve me, even though I paid them.

I remember saying to myself: my money is not good enough for you? and wept.

I had no idea how I “accomplished” that… in 20/20 hindsight it is still a little spotty.

What wasn’t clear to me, never even occurred to me, how my attitude effected the service provider. My “To what degree you think of yourself:” starting point measure was, at the time, 70%. From my behavior I would have guessed it was higher.

Mainly I overrode what they said. I argued, I knew better, I acted with contempt…

What I didn’t know then is that being a service provider needs to be a win, or no service.

A customer who is not happy is a drag on an provider, and not worth the little (or even a lot of) money they pay.

I was that kind of customer…

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